Image via CrunchBaseNew API Aims to Unite Customer Service ApplicationsAtlassian, New Relic, OTRS, Pivotal Labs, Service Now, SugarCRM, and Zendesk have agreed to support a common JSON API specification for customer service applications called NetworkedHelpDesk.org.
The idea is to make it possible for all applications related to a customer's experience to talk to each other, from help desk to bug
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